Reservations and Confirmations:

1.1 Reservation Process: All reservations must be made through, our physical office located at Calle Meloc 256 in Cusco, or our whatsapp.

1.2 Booking Confirmation: Booking confirmation will be sent by email, Whatsapp, or a video call after receiving the corresponding payment.

1.3 Payments: To confirm a reservation, a payment of $150 is required before the established deadline. The remaining balance is due upon arrival in Cusco at our facilities before the start date of the trip.

  1. Cancellations and Refunds:
    2.1 Cancellations by the Client: Cancellations must be made in writing to the email, Refunds will be subject to our cancellation policies detailed below:

  • 90 days or more prior to the start of the trip:
  • 90% refund.
  • 90 to 60 days before the start of the trip: 50% refund.
  • Less than 30 days before departure: No refund.
    2.2 Cancellations by Sap Adventures: In the unlikely event that Sap Adventures must cancel a trip, a comparable alternative or a full refund will be offered.

  1. Modifications and Changes:
    3.1 Modifications by the Client: Modifications may be made to travel dates or services, subject to availability and possible additional charges.

3.2 Modifications by Sap Adventures: We reserve the right to make changes to dates, itineraries or services due to unforeseen circumstances. Alternatives or refunds will be offered in case of significant changes.

  1. Liability and Insurance:
    4.1 Liability: Sap Adventures is not responsible for loss, damage, injury or expense incurred during the trip.

4.2 Insurance: Clients are strongly recommended to purchase travel insurance to cover cancellations, loss of luggage, accidents and other unforeseen events.

  1. Contact:
    For any questions or clarifications regarding our booking policies, you may contact us at [contact information].
    These policies are effective as of 12/14/2023 and are subject to change without notice. Sap Adventures reserves the right to modify, update or revise these policies as necessary.

Thank you for choosing Sap Adventures for your next adven